Ford PartsPlus centers are also about to open in Italy in the wake of the program that debuted in the United Kingdom in 2018. Specifically, they will be 24 in our country and will offer a new service for the purchase and delivery of spare parts. In fact, through PartsPlus, Ford aims to change the aftermarket spare parts distribution system in Italy by using national prices and promotions, original spare parts, and through always available technical assistance, in addition to guaranteed daily delivery.
With the Omnicraft line, then, the house of the Blue Oval will also offer PartsPlus customers non-Ford spare parts; the same customers will also have access to lubricants and consumables for each type of vehicle. This new sales, service and product delivery service, according to Ford, will change the way workshops, body shops, spare parts dealers and fleets are supplied with original parts.
“We are thrilled to introduce this winning formula to Italian workshops and body shops – said Alessio Franco, PartsPlus director Italy – supporting them during this transition which will undoubtedly lead to greater customer loyalty”. “The Independent Workshops sector in Italy – added Alessio Franco – is faced with unique growth opportunities, based on trust, quality and customer service. Our new PartsPlus network offers an integrated solution for those wishing to increase their business in the world of aftersales”.
Source: Ansa
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