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Blocked money without explanation: how a Ukrainian woman lost her savings in Monobank

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Money problems can start even if there are some funds on the bank card

Monobank does not give money to the client / Photo: Getty Images, Collage: Today

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The network is again complaining about the work of Monobank, accusing the financial institution of taking the last money from customers.

Feedback about this was left on the website of the Ministry of Finance.

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So, the girl writes that she is a student, and her parents are now in besieged Mariupol. On the “black” card of Monobank, she had credit funds, and on the “white” card, her acquaintances recently sent financial assistance.

“Monobank blocked access to cards! Technical support said that they decided to stop cooperation and do not want to withdraw money from a white card. And in order to withdraw these funds, I need to pay off the debt”– the girl said in the message.

The bank has not yet officially commented on the message, but noted that they had already contacted their client to clarify the information.

Credit holidays from PrivatBank

PrivatBank, under martial law, announced March 1 to June 1, 2022 credit holidays for their clients. But it’s still not worth forgetting to pay off debts so that the bank can continue its activities.

“To support our clients in difficult times, PrivatBank introduced credit holidays for individuals on all credit cards from March 1, 2022 to June 1, 2022— noted in the department.

On April 1, the bank partially returned some tariffs, while reducing them compared to the pre-war level. For example, a preferential loan rate has now been set at 1.7%, which is half of what it was before the war. Interest will accrue in May, but Until June 1, on credit holidays, repayment of the payment will not be mandatory.

Earlier, Segodnya told why banks block money in the accounts of Ukrainians, and wrote where you can increase the credit limit during the war.

Source: Segodnya

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