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    Problems in PrivatBank: Ukrainians cannot transfer money from card to card

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    Problems in transferring money from card to card have been observed since the morning of July 1

    PrivatBank customers do not have the opportunity to freely transfer funds / Photo: Collage: Today, screenshot

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    Ukrainians complain about the inability to transfer funds from a PrivatBank card to any other. When trying to do this, the bank’s customers receive: “An error has occurred. Please repeat the operation. If the error occurs again, contact the support service.”

    After contacting them, specialists answer that now there are indeed difficulties in creating payments. The bank is working on restoring the service, Estimated time to eliminate the difficulty – 13:00.

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    If you also cannot transfer funds smoothly, but need to do so as quickly as possible, then you can turn on notifications when the problems are fixed. For this you should:

    • write to the support service in the chat;
    • click the “Submit and Finish” button.

    Message from the bank

    Message from the bank / Photo: screenshot

    PrivatBank started paying out under another program

    Some Ukrainians can receive financial assistance from the International Federation of Red Cross and Red Crescent Societies through the MoneyGram payment system.

    Payments are 2200 hryvnia per person and are paid within three months to Ukrainians affected by the war.

    In order to receive them, you need to leave an application for financial assistance through the platform “єDopomoga”. There you need to enter personal data and the IBAN number of the PrivatBank account.

    This number can be found through the Privat24 mobile application, you need to click on the card and select “Card details”.

    Your application will then be reviewed and, if approved, you will receive sms message with MoneyGram transfer control number.

    Recall that on June 27, the bank announced that it was starting to pay financial assistance from international organizations children and teenagers.

    Previously, we told how a client of PrivatBank lost 200 thousand UAH from her card.

    Source: Segodnya

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