(ANSA) – ROME, JUN 08 – The EU Commission and the European authorities for consumer protection return to recall WhatsApp on privacy and the updates of its terms of service. In a reminder sent today, the EU urges Meta-owned messaging company to clearly inform consumers about its data policies. “WhatsApp must ensure that users understand what they are accepting and how their personal data is being used for commercial purposes, in particular to offer services to business partners. I reiterate that I expect WhatsApp to fully comply with EU regulations that protect consumers and their fundamental rights “, warned the EU Commissioner for Justice, Didier Reynders. WhatsApp is encouraged to show how it intends to communicate any future updates to its terms of service and to do so so that consumers can easily understand the implications and freely decide whether they want to continue using the platform. The company is also asked to clarify whether it obtains revenues from commercial policies relating to user data. The company received an initial EU recall letter in January. In response, explains the community executive, WhatsApp has been shown to provide users with the necessary information on the latest 2021 updates, including via in-app notifications or its help center, however these have been deemed “insufficient and confusing” for users. . WhatsApp now has one month to prove to consumer protection authorities that its practices comply with EU law.
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Source: Ansa
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