Chaos flights, consumers ready for legal action

Work, Soumahoro:

(ANSA) – ROME, JUL 09 – Consumer associations sound the alarm on the summer holidays of Italians, increasingly in danger due to the air transport crisis, amid strikes by workers and companies that, due to lack of staff, are canceling thousands of flights across Europe.

An emergency situation on which the institutions are also taking action, with Simone Baldelli, president of the Parliamentary Commission of Inquiry on the protection of consumers and users, who, precisely on the issue of inconvenience to air transport users, announced that he has already convened for next Wednesday ENAC in audition.

To protect citizens who, due to the cancellation of their flight, lose days of vacation and stays already purchased, the Codacons moves through a special desk where it collects the reports of travelers and the adhesions to a collective action against the airlines .

“All those who in the next few weeks will not be able to reach the holiday destination due to flight cancellation, can ask for up to 5 thousand euros in compensation for moral and material damage from a” ruined vacation “- explains the president Carlo Rienzi.

For its part, Assoutenti reminds us how, in the event of sudden flight cancellation, travelers are entitled to assistance at the airport (meals and drinks, hotel accommodation, taxi, telephone calls and emails) and, if the flight cancellation is communicated with less than 14 days notice, airlines are required to pay compensation from 250 to 600 euros per passenger, depending on the distance of the flight. (HANDLE).

Source: Ansa

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