PrivatBank client lost all funds during the transfer: what did the bank say

A PrivatBank client, replenishing a card of another bank through PrivatBank, lost his funds /

He announced this on the website of the Ministry of Finance.

The client says that this is not the first time such a situation, however, with the last replenishment, the amount was rather large, and the funds did not come at all.

“I replenished the card of another bank through PrivatBank, this is not the first time this situation. The first time I replenished with 500, 300 came, it is impossible to contact anyone. Okay 200, this time I replenished with 1000, there is no money, this is too much,” he writes he.

What was answered in PrivatBank

The bank replied that the issue will not be resolved until they receive the results of collection.

“This application for a refund has been accepted for work. For its processing, we are waiting for the results of collection. We will do our best to give an answer as soon as possible,” wrote PrivatBank.

How will PrivatBank work for the winter holidays?

PrivatBank will not work from January 1 to January 3, and the Privat24 program will be available to customers around the clock.

The same schedule for the New Year holidays and at the state Oschadbank, as well as the application “Oschad24”.

In the period from December 31 to January 4, there will be official hryvnia exchange rate and discount price bank metals established on December 30.

Earlier, we talked about why PrivatBank was unable to block the actions of fraudsters, despite the fact that their client had a limit on purchases on the Internet.

We also talked about how to get Zelensky’s thousand through PrivatBank.