“Yesterday evening, an erelative of the radar data transmission system occurred at the Area Control Center of Milan, head of air traffic management on the north west of Italy. The problem concerned the connectivity that allows the flow of radar data to the operating room and which is guaranteed by an external telecommunications supplier, that is Tim. The failure has affected both the main connection and the reserve of the Enet operational network, which connects all the sites ENAV “. ENAV says it.
“ENAV immediately activated its emergency system based on satellite connectivity, managed by an alternative provider. This system, while offering reduced performance, was fundamental to guarantee the safe management of flights already present in the Italian airspace at the time of the event”. The National Authority for flight assistance writes it in a note by adding that “the reduced system does not allow the continuous management of air traffic”. “For this reason -adds ENAV -, from 20:20 to 22:20 a zero installment has been applied, or a temporary interruption of the new decolli and the inputs in the airspace of the north -west of Italy. The progressive restoration of the connections has allowed the gradual return to normal operation, with a traffic capacity reported to 50% already from 22:20. The complete restoration of the service took place by 23:45”. The entity then highlights that “the event, despite having originated from external causes, was managed with effectiveness and timeliness, limiting the operating impact to a minimum and ensuring the safety of air traffic in each phase”.
Ansa agency Air chaos, how to obtain the reimbursement of tickets – News – Ansa.it The passengers involved in the air inconveniences related to the failure at the North-West Radar Center of ENAV have the right to reimbursements and assistance, as required by the EC regulation 261/2004. This was stated by the company specialized in Air Transport Reimbrocciaalvolo. (HANDLE) What happened
Planes on the ground on Saturday evening at the airports of the North-West. A slowdown in the data transmission system of the Area Control Center of Milan, responsible for the management of air traffic in that area of the country, has in fact determined the stop of the take -offs and landings. After an hour and a half, the first flights left, while the ENAV technicians worked for the restoration of full normality.
“To ensure the highest operational security standards – it is the communication of the National Flight Authority – it was decided to temporarily suspend departures and arrivals at interested airports”. The ENAC technicians went to work immediately.
In the first weekend of the summer inconvenience for thousands of travelers, therefore, blocked at airports. The planes already in flight have been rejected towards other destinations. Those at the start were stopped.
The control center is a radar room that provides air traffic services to controlled flights in the space of its responsibility. The Italian airspace is managed by the four area control centers managed by ENAV: the slowdown in data transmission that caused the system stop in Milan, located at the Linate airport. The others are located in the port of Padua (Municipality of Abano Terme), Rome-Ciampino and Brindisi-Casale.
Just before midnight in a note, ENAV communicated that “thanks to the timely intervention of its technical-operational staff, the data transmission and connectivity problem found at the Milan area control center has already been resolved. Air traffic in the north-west area of Italy is gradually returning to full normal”.
“Air traffic in the North West area of Italy is gradually returning to normal: Deputy Prime Minister and Minister Matteo Salvini has carefully followed the evolution of the situation and is constantly in contact with all the subjects involved starting from ENAV “, made the Mit know.
Codacons: ‘Exposed to the prosecutor for radar failure’
On the Flights, the Codacons announces a complaint to the Public Prosecutor of Milan for the possible case of interruption of public service. “What happened in the past few hours represents a very serious episode that has brought the air transport sector to its knees, involving thousands and thousands of passengers. – denounces Codacons – an even more serious disservice because it occurs in the summer period, that is, when the departures of Italians for holidays and pleasure travels increase. Many of those who have undergone the cancellation of the flight or have undergone a prolonged delay were in fact starting to reach the holiday resorts, undergoing the resort, suffering. Further economic and morality – explains the association – It is intolerable that in 2025 the air transport sector may undergo such heavy disservices, and for this reason we will present a complaint to the Milan prosecutor’s office to ascertain the responsibilities of the Black Out, in light of the possible case of interruption of public service “.
Assoutenti: inadmissible disservice, immediately investigations
“It is not admissible that in 2025 a single technical failure can bring the entire radar system of a large national geographical area to its knees”. This was stated by Assoutenti, intervening on the black-out that involved several airports in Northern Italy.
“New technologies must be a guarantee of continuity and reliability, but yesterday’s event shows that there is no adequate risk management protocols. – declares President Gabriele Melluso – the European legislation on protective systems must be radically modified: an alternative system cannot be limited to ‘integrating’, but must guarantee 100% of the transmission of data in all conditions”. Assoutentuti also underlines the need for urgent checks on the maintenance status of the premises that host the data centers. “With the waves of extreme heat that are affecting our country it is necessary to ascertain whether the data centers have maintained the thermal conditions necessary to guarantee the functioning of sensitive systems, and what prevention tools have been adopted – adds Melluso – for this reason we ask that ENAV and Ministry of Transport open an independent investigation into the incident. compensation “.
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